Frequently asked questions.
Motivation, improvement and maximizing potential lie at the heart of Equatorial Office Plus success making us a consultant of preferred choice. We firmly believe that we have the region’s most talented, skilled, honest workforce who take pride in their work and who completely believe in our fundamental ethos. Equatorial Office Plus offers a multicultural environment with zero discrimination policy that recognizes and celebrates achievement.
Question for our services
We are a 100% local company based in Nairobi, but we service many areas throughout Kenya. Since 2014, we have been committed to paying competitive wages and using only experienced, trustworthy cleaners living in the local area. All of our cleaning team members are also insured and bonded.
Since Equatorial Office plus is a local, full-service cleaning company based in Nairobi, we service homes and business clients throughout Kenya. The cities we currently service are: Nairobi, Mombasa, Kisumu, Nakuru, Meru. Equatorial Office plus is of course willing to come to other locations!
We will clean as often as needed, which may mean daily, weekly, monthly or just once.
Yes, we definitely can. Our cleaning services will be tailored to your specific needs.
No, we can clean during whatever time you prefer — during business hours or after hours.
Yes, just speak to us about it! Potentially, we could even become a part of your employee benefit package.
prepared to fully accommodate you.
We accept the following: Direct bank transfer, M-Pesa, Cheques. For your convenience, you can now pay with a credit card directly through Equatorial Office plus’ website. We bill on a monthly cycle and invoice through email or physical invoices.
Question for our services
No, we do not charge for estimates. If you are interested in cleaning services, please call us to set up an appointment. One of our cleaning supervisors will come to your home or office to perform a free assessment. As part of your estimate, we will customize a cleaning plan and checklist of services that would fit your specific needs. You will hear back from us with your estimate within 24 hours of the assessment.
Unfortunately, we cannot ensure accuracy over the phone, so this is not an option. We are available to schedule quotes Monday through Friday.
Yes, we can. Just inform us about your company invoicing and any particular needs.
Yes, we offer discounted pricing for regular route based service for businesses.
Yes, we have General Liability and Worker’s Compensation policies. Equatorial Office plus maintains insurance to protect you from damaged property or any worker injuries that may happen while our staff cleans your business.
Liberty Insurance Kenya insures Equatorial Office plus with liability and workman’s compensation. We are happy to have them send you proof of insurance.
Before our cleaners leave your business, they complete a cleaning checklist. This checklist tells you everything we cleaned. If everything is unable to be cleaned in one visit, the areas our cleaner missed will be noted on the checklist and given the most attention during the next visit.
Yes! All of our employees are screened with background checks, CID clearance, personal reference checks, uniformed with identification cards, insured and bonded before they enter your business.